Why a 2GIS listing matters
A directory works differently from web search. Customers often do not know a company name. They pick a category such as car service, coffee shop or dental clinic and look at what is close by. If your business is missing or your listing is empty, the choice goes to a competitor with a tidy profile.
For local businesses it is one more source of calls and walk-ins. A person sees your number and hours, builds a route and heads over. It is most useful where customers have to show up in person: clinics, shops, training centres, salons and repair services.
Adding your company or claiming an existing listing
Start by searching for yourself by name and address. A listing may already exist, created from public data or left by a previous tenant. In that case you confirm that you represent the business and get the right to manage it.
If nothing exists, submit a request through the form or the service for business owners and complete whatever verification the directory asks for. Prepare your texts and photos in advance so the listing is complete from day one instead of being finished later.
What to fill in
The more complete the profile, the fewer questions a customer has before calling. Go through every field:
- Name: exactly as on your signboard, without promotions or stuffed keywords.
- Categories: one main category and only those extra ones that truly match your services.
- Address: with district, floor and office number.
- Phone, website, Telegram and Instagram.
- Opening hours, including breaks and public holidays.
- A plain-language description of your services.
- Photos of the facade, entrance and interior, plus payment methods: cash, card, Click, Payme.
Entrance details and landmarks
Many Tashkent businesses sit in courtyards, on upper floors or in business centres with several entrances. Customers follow the route and then get lost in the last few metres.
Add a photo of the entrance and say which side to enter from, which floor you are on and what is nearby: opposite the school, in the courtyard through the arch from the street. This cuts down on calls asking where you are and on customers who give up and walk into the neighbour's shop.
Reviews and how to answer them
Users leave ratings and comments, and other people read them before visiting. Reply to every review calmly and specifically, especially negative ones: acknowledge the problem, offer a fix, do not argue. New customers look at the rating and also at how you respond.
Invite happy customers to leave a review, for example with a QR code at the till or a Telegram message after the service. Do not write or buy reviews yourself; it destroys trust quickly.
Consistent details and the SEO link
Your name, address and phone number should match across 2GIS, Google Maps, Yandex maps, your website and social media. Inconsistencies confuse customers and make it harder for search engines to see that these profiles belong to one company.
From an SEO point of view a listing is a mention of your company with contact details on an external site, and directory pages often appear in results for searches that include a company name. It does not replace your Google and Yandex profiles or work on your website, but it strengthens your local presence. That is why it makes sense to manage the listing together with site optimisation: a clear contact page, separate service pages, and the same address and phone as in the directory.
When your hours or number change, or you move, update every platform on the same day. If the owner dashboard shows listing views and calls, check them once a month to see whether the effort pays off.
Where to start
Check whether your company is already listed, confirm your rights, fill in every field and add an entrance photo. Then compare the details with all your other platforms. If you want help, the markdev team can tidy up your map listings and prepare your website for local search in Uzbekistan. Describe your task and we will work out where to begin.
FAQ
Do I have to pay for a 2GIS listing?
Placement terms and extra tools can vary, so check the current details in the owner dashboard or with the directory's support. Getting your basic company data in order is worthwhile either way.
What if my listing already exists but contains errors?
Confirm your right to manage it, then correct the address, phone, hours and categories. After that, make sure the same details appear on your website and other maps.
Does 2GIS replace a Google Maps profile?
No. They are separate platforms with their own audiences. It is better to maintain both and keep the data identical.
How often should I update the listing?
Whenever hours, phone, address or services change. Once a month it is useful to read new reviews and check that everything is still accurate.
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