How to Add Your Business to 2GIS in Uzbekistan

Why 2GIS matters for a local business

2GIS is a business directory with a detailed map. People open it when they need more than a street address: an office inside a business centre, a shop in a shopping complex, a studio in a courtyard. For a clinic, salon, store or service centre, the listing is often the last thing a customer checks before showing up.

Directory data is reviewed by the service's own staff, not only by users, so a complete listing looks more trustworthy than a stray pin. Basic listing is free. Paid promotion formats are a separate decision, best considered once the free card is complete and accurate. Check inside the app which Uzbek cities the service currently covers.

How to add your business to 2GIS: the steps

Start by searching for yourself. Type your company name and address into the app or website. The directory is filled from several sources, so your business may already be there, perhaps from a previous tenant or neighbouring data. If a card exists, do not create a new one: duplicates confuse customers and muddy the data. Request access to the existing card instead.

Next, set up the business account. Register with a work email and the company's official phone number, not a personal number of an employee who may leave. Through the account you submit a request for a new organisation or for control of an existing one. Section names change over time, so follow the service's current prompts.

Then fill in the application. Accuracy matters more than speed here, because the review is based on exactly this information.

• Name as it appears on your signboard, without added keywords
• Type of activity, which determines your categories
• Address with floor, office number and entrance
• Phone numbers, website, Telegram and Instagram
• Opening hours, including weekends and holidays
• Payment methods, such as Click, Payme or a card terminal

The phone check

Directory staff may call the number you provided to confirm what the organisation is and where it sits. If nobody answers, or the person who picks up does not know which company is meant, the listing may not appear or the data may not be confirmed. Warn your team that such a call is possible and keep the line staffed during working hours.

No one can promise exactly when a card will go live, since the directory works to its own schedule. Submit the request well before opening day, not on it.

Address, categories, photos and description

The strength of 2GIS is detail, so use it. A building address alone is not enough. Say which side the entrance is on: from the street, from the courtyard or through a shopping centre. Add your floor and office number, and a landmark such as next to the lift, opposite the café or behind the security desk. Someone searching for you in a large building will be grateful.

Categories decide which searches and sections you show up in. Choose real activities: if you both sell and repair equipment, both categories fit, but do not add anything you do not do. Photos of the facade, entrance, interior and your work help people recognise the place on arrival. Keep the description short: what you do and how you help, without bold promises.

Reviews and keeping data current

Users leave ratings and reviews, and you can reply from the business account. Answer calmly and specifically, including criticism. Happy customers can be sent a link to your card with a polite request to rate the visit. Bought reviews break the directory's rules, so do not risk your card's reputation.

Updates have to come from you. These details change most often:

• opening hours, especially around holidays and seasonal periods
• phone numbers when you switch numbers or operators
• address after a move, and photos after a renovation
• status if you close temporarily or permanently

Consistent data everywhere and common mistakes

A customer may find you on 2GIS, Google Maps, Yandex Maps, Instagram and your website. Your name, address, phone numbers and hours should match across all of them. It saves people from confusion and helps search engines tie scattered mentions to one organisation. A shared spreadsheet of current details, checked whenever something changes, is the simplest way to manage this.

Common mistakes: a card was created but the phone does not answer during the check; the building address has no floor or office; keywords are stuffed into the name; after a move one directory still shows the old address.

A directory card is one piece of your wider search visibility. If you want to connect it with your website, set up SEO optimisation in Uzbekistan and clean up your data on every platform, the markdev team can help. Get in touch and we will talk through your task.