Why one job title creates different expectations
A business owner in Tashkent hires a marketer and expects ads, banners, video, Telegram copy and a payback calculation, all from one person. The marketer, meanwhile, believes they were hired to build a strategy. A couple of months later both sides are frustrated.
The cause is almost always the same: nobody agreed on the duties before day one. So the first step is not finding a candidate. It is deciding which business problem this person is there to solve.
Marketing manager responsibilities in practice
Strip away the fancy titles and the work falls into six recurring blocks. Only the depth changes from company to company.
- Research: who buys, why they pick you over a seller on OLX or Uzum, what reviews say, how competitors position themselves.
- Planning: what happens this month and this quarter, and with what budget.
- Running channels: Meta and Google ads, Telegram, the website, events, offline placements.
- Managing contractors: briefing designers, media buyers and printers, then reviewing what they deliver.
- Materials: offers, sales decks, content.
- Analysis and reporting: what worked, what did not, and what to do next.
Setting goals you can actually check
“Handle advertising” measures nothing. A useful goal is tied to the business and has a verifiable outcome: a target number of qualified leads per month at an acceptable cost per lead, a loyalty programme launched by the end of the quarter, fewer enquiries that stall before reaching a sale.
You choose the numbers based on your margins and what your sales team can handle. What matters is that the targets are agreed in advance and reviewed on a fixed rhythm, say monthly. Then the conversation is about data, not impressions.
What one marketer cannot do alone
One person will not be an excellent strategist, designer, video producer, analyst, ad buyer and copywriter at once. Demand all of it and everything suffers, usually strategy first, because every “creative” request lands on the marketer and nothing is left for thinking.
Their real value lies elsewhere: knowing which channels work, managing contractors well and allocating budget sensibly. Pick two or three priorities and hand the rest, such as paid social, a website or a shoot, to outside specialists.
How to judge the results
No single metric tells the whole story. Look at the combination:
- Are the agreed tasks delivered on time?
- Are the key numbers moving: lead volume and cost, contribution to sales, campaign payback?
- Does the person propose ideas based on data rather than hunches?
- Do they understand your customers and speak the same language as the sales team?
- Can they admit when something failed and explain why?
What they need to succeed
Even a strong marketer needs a budget, access to sales data (CRM, spreadsheets, Click and Payme reports), some of the owner’s time for approvals and the authority to decide within their area. Without sales data, results cannot be judged, and the argument over whether the ads are bad or the managers are slow never ends.
Treat the first months as a defined trial: learn the business, audit the current marketing and propose a plan. The quality of that plan shows quickly whether the person fits your company.
When to get outside help
If there is no strategy and your marketer is buried in daily tasks, fix the foundation first: goals, channels and budget. markdev works on exactly this layer, covering marketing strategy, the split of roles between an in-house person and contractors, and a reporting routine. If you would like to talk through your situation, get in touch and we will look at it together.
FAQ
How is a marketing manager different from a media buyer?
A media buyer sets up and runs ads in specific channels. A marketing manager has a wider remit: researching the market, planning, allocating budget, managing contractors including media buyers, and judging overall results.
Can one marketer handle ads, design, video and the website?
It is better not to expect that. Quality will be average everywhere and strategy will get no time. Set priorities and use contractors for the rest.
Which metrics should I use to evaluate a marketer?
Volume and cost of qualified leads, contribution to sales, campaign payback and on-time delivery of the plan. The exact targets depend on your margins and your sales team’s capacity.
What should a new marketer do in the first months?
Learn the business, audit the existing marketing and propose a plan. The quality of the plan shows how well they understand your company and customers.
Let’s look at your task for free
Leave your contact — in a 15-minute call we’ll show where leads get lost and what to fix first.