How to Change Your Business Address on Yandex Maps

Why an outdated map pin costs you customers

In Tashkent, many people find a company on the map first, build a route, and only then call. If the pin sits at your former location, the visitor wastes a trip and rarely comes back. Some leave an angry review that every later visitor reads.

That is why the map listing should be fixed before new business cards or signage are printed.

Edit the existing listing or create a new one

If it is the same business that simply changed premises, edit the address in your existing listing. Reviews, rating, photos and history stay attached to it. A brand-new listing leaves all that trust on the old page and gives searchers two duplicates to choose from.

Create a new listing only when you are opening an additional location while the old one keeps operating. If both places run side by side for a while, each needs its own listing, and the old one should be marked as closed or moved once it shuts.

How to change your business address on Yandex Maps, step by step

The process in the Yandex Business dashboard looks like this:

• Sign in as the owner or an authorised representative.
• Open the listing and the main information section.
• Enter the new address.
• Check the pin on the map and drag it to the entrance customers actually use, not the middle of the building.
• Add details: floor, office number, courtyard entrance, a nearby landmark.
• Update the phone number and opening hours if they changed.
• Save and wait for the service to review the change.

Timing the change

Address edits go through a review, the service may ask for confirmation, and nobody can promise how long it takes. So submit the change close to the moving date, but not after it. Too early, and customers show up at a place you have not opened yet; too late, and they go to the old one.

Warn people in advance with a short note in the listing, a Telegram channel post and an Instagram story. On opening day, add photos of the facade, the entrance and the interior, and delete pictures of the old premises.

Landmarks help too. In Tashkent, directions often rely on a metro station, a shopping centre, a bazaar or a mahalla. Phrases like “opposite the shopping centre” or “second floor, side entrance” cut down on “how do I find you” calls.

Update everything else, not only Yandex

Your address should match everywhere your business is mentioned. When platforms disagree, both people and search engines get confused and find it harder to tell that it is one organisation.

• Google Business Profile and 2GIS.
• The website contact page, footer and branch page.
• Organisation structured data and the embedded map on your site.
• Telegram channel, pinned message and bot.
• Instagram and other social profiles.
• OLX ads, Uzum listings and online directories.
• Contracts, invoices and printed materials.

Common mistakes during a move

The same problems repeat from company to company:

• Creating a new listing and abandoning the old one, so reviews stay behind and customers see two businesses.
• Changing the address but leaving the pin where it was.
• Forgetting Google and 2GIS.
• Keeping old facade photos.
• Switching the address long before the actual move.

Check the result and tell your regulars

Open Yandex Maps on your phone as an ordinary customer and build a route to your door. Confirm that the address, pin and photos are right. A couple of weeks later, skim new reviews: complaints like “we went to the wrong place” mean an old address is still online somewhere. If the problem sits in the listing itself, contact Yandex Business support.

Do not skip the human side. Message regular customers in Telegram, put the new address and a simple map on the old door, and warn couriers and suppliers. Clinics and salons can ask front-desk staff to mention the new address during bookings for the first month.

If the move touches listings, your website and structured data all at once, markdev can pull them into one consistent picture as part of SEO optimisation in Uzbekistan. Tell us what you are dealing with and we will talk it through.